Combined Credit Memo

To avoid invoicing each IC sales return order individually, Advanced Intercompany provides the combined credit memo functionality. It allows the creation of a sales credit memo document for multiple return shipments issued to the IC customer and sending of such a document to the IC partner.

Processing Combined Credit Memo

1. [BUYER] Create at least two purchase return orders in the BUYER company and send them to the intercompany partner.
2. [SELLER] Once all documents are confirmed on both sides, accept the purchase return shipment in the IIC sales buffer and post the sales return receipt.
3. [SELLER] Create a new sales credit memo and use the Get Shipment Lines action to create a document for invoicing multiple return shipments.
4. [SELLER] Post the sales credit memo.
5. [SELLER] Open the Posted Sales Credit Memo page, find a related document, and use the IIC Send action.
6. [SELLER] Make sure that outbound messages have been sent to the BUYER company.
7. [BUYER] Open the IIC Purchase Buffer Document page and validate a buffer document. When such a credit memo is validated in the buffer, the system searches for purchase return orders that are connected to the source sales return order of each line and checks for the matched quantity received.
8. [BUYER] Accept the buffer document. As the result, the application will create a new purchase credit memo and it will run the Get Receipt Lines action for matching lines. After starting the action, the shipment number and receipt number will be inserted as the Comment type lines in the purchase credit memo lines.

Note

After the buffer document is accepted a combined purchase credit memo can be created or also posted depending on the settings:

• On the IIC Endpoint page, the Combined Credit Memo Action field can have the following options: Create Document, Post Credit Memo or Default.
• The default value: Create Document or Post Credit Memo can be defined on the IIC Setup page.