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Standalone Credit Memo

Sometimes the exchange of the documents does not require confirmations and negotiations from both sides, i.e. the buyer and seller companies. There are processes when one company just sends the document and it should always result in the creation of the same document at intercompany partner's side. The example of this process is a service credit memo.

Standalone credit memo process diagram

Note

In this scenario, a credit memo document is created, instead of return order and the process is initiated in the SELLER company.

Processing Standalone Credit Memo

A standalone credit memo is a specific type of the sales credit memo document. To create and process the standalone credit memo:

  1. Create a new sales credit memo document and select the IC customer in the Sell-to Customer No. field.
  2. Prepare a document and fill in the document lines.
  3. Select the IIC Standalone Credit Memo field in the General FastTab.
Note

If you forget to select IIC Standalone Credit Memo field and a sales credit memo contains only lines of the following types: G/L Account, Resource, Charge (Item), during the sales credit memo release, the application will ask you if the document should be converted to the standalone credit memo.

  1. Release the sales credit memo document. Once released, the standalone credit memo do not need to be negotiated. Its IIC Status remains blank, so managing the status (opening/releasing) can be performed with no limitations.
  2. Post the standalone sales credit memo.
Important

Standalone credit memos can be sent after posting.

  1. Go to the Posted Sales Credit Memo page, find a related document and, use the IIC Send action.
  2. Make sure that outbound messages have been sent to the BUYER company.
  3. Switch to the BUYER company.
  4. When standalone credit memo is sent to the BUYER company, it is placed in the IIC purchase buffer. Go to the IIC purchase buffer, validate and accept the buffer document. As the result, the purchase credit memo will be created with the IIC Status Code field set to STANDALONE.
Note

Standalone purchase credit memos can be automatically released, when the Auto Release Stand. Cr. Memo field is selected on the IIC Setup page.